alt Hacker NewsThis is a subthread of "I wonder why matrix isn't more widespread at this point". When people reply why it doesn't work for them, that's not time for "you didn't say thank you".
> "They are not writing it for you."
From matrix.org[1]: 'The values we follow are: Accessibility rather than elitism. Empathy rather than contrariness.' ... 'act as a neutral custodian for Matrix ... for the greater benefit of the whole ecosystem, not benefiting or privileging any single player or subset of players. For clarity: the Matrix ecosystem is defined as anyone who uses the Matrix protocol. This includes (non-exhaustively): End-users of Matrix clients. Anyone using Matrix for data communications'
> "They have no reason to write them for you."
How are Matrix/Element going to get anywhere with their mission to replace proprietary chat networks if they don't write their new one for millions of ordinary people to be willing to use?
> This is a subthread of "I wonder why matrix isn't more widespread at this point".
Exactly. My point is that the question itself is misplaced. It reflects a consumer mindset, which makes sense when you are paying for a product, but feels out of place with open source projects built largely through voluntary effort.
However noble the foundation's mission sounds, the reality is that Matrix is a complex protocol sustained by people investing their time and energy because they care about it.
It will not magically solve every user problem. If something does not work for you, the constructive path is to help fix it or at least propose concrete improvements. Otherwise, choosing a proprietary solution is perfectly reasonable but expecting open source projects to behave like consumer products is out of place.