No, they don't have world class technology teams, they hire contractors to do all the tech stuff, their expertise is in management, yes that's world class.
Is it though? Managing teams to not torpedo your company with stupid stuff like this is kinda core to “good management.” The evidence would indicate they’re not very good at that either.
Yes, world class in causing human suffering.
https://www.youtube.com/watch?v=Q7pgDmR-pWg