alt Hacker News> It's too easy for companies to fail to provide their service as long as they never promise to provide their service.
I don't even know what this means. You can't make anyone work for free, nor dictate the terms of what kind of work someone will do without their consent. I assume you are not pro-slavery.
I'll make a very simple example.
The service at mcdonald's is providing food for money.
When their ice cream machine is broken, they fail to provide part of their service.
I'm not saying anything about "making" them do anything. I'm just calling out their failure and saying it's a bad thing.