logoalt Hacker News

jherskovictoday at 4:33 AM2 repliesview on HN

I use FontAwesome. I bought FontAwesome subscriptions for my team. Love the product.

“We released new icons” (or a new version) is a message that has exactly zero information content for me. My workflow is “I need an icon for this,” so I open FA’s site and search. Done. Remembering that I searched for an icon that wasn’t there months ago, so that I’ll go check and see if it’s in the new release? Not going to happen.

No shade here. If you live, breathe, and devote your life to your product you’re going to be orders of magnitude more excited and attuned than the rest of us. Just… remember that we do not care to the level that you do. We buy it to be a tool in our toolkit, not the center of our lives.

If Ryobi sent me an email whenever they added a new battery-powered tool to their catalog, or upgraded a drill, I’d lose my shit. My time and attention are valuable to me. Don’t take them for granted.


Replies

bombcartoday at 1:08 PM

People who are such fans that they want to know will find out - I refresh https://toolguyd.com/ multiple times a week because I do want to know what crazy shit Ryobi and others are up to. But I’m rare.

mihaalytoday at 6:57 PM

> We buy it to be a tool in our toolkit, not the center of our lives.

Somehow this thought evades almost all software providers nowadays. Distracting, and in equal amount, obstructing self promotions and unwanted hints are the norm, which is making life worse, not better. Then why paying them to annoy us? Somehow this very basic thought is not there, not a bit in most of the cases. They want to be the center of our attention. Idiotic. (I do not ask for forgiveness for this strong word. I believe that the costly - and eventually paid by us - marketing teams are dumb copycats senselessly pushing bad practices established elsewhere through time. I do not dare trying to find exceptions, it is hard.)