alt Hacker News"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover."
That's pretty clear. Google can no longer be trusted as a B2B service provider.
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More businesses need to hear this message. Google has proven time and time again they cannot be trusted as a service provider, exactly because of this problem.
They trust them enough to still give them money, just goes to show how entrenched big tech is and why they need to be broken up into dozens of pieces.
There is a history going back many years of Google suspending or terminating accounts with no explanation, often having to backtrack after users published their frustration and the incident went viral.
Google has always acted as if they have no obligations whatsoever to their paying customers.
They have not explained WHY their account was suspended. That's the most important part, imo. Cloud Providers don't suspend entire accounts for no reason.
Somebody else's computer
Never could. Google might block your entire company because one of your workers did something nasty on their personal account, and their ban hammer is mighty and blocks all related accounts to the Nth degree
Hasn't every cloud provider had issues? Is the enshitification of servces really isolated to Google, or are we all doomed.
I'm not sure that's the lesson to learn from this outage. Hell Google resolved the problem in 7 minutes which is as good as you could hope for.
The resulting action should be you have proper disaster recovery, failover, etc.
Not sure I would trust these folks if this is the conclusion they are coming to from this experience. Any cloud provider can/will do this to you.
Railway has an overwhelming incentive to pin the blame on Google. This report doesn't answer why Google suspended Railway's account.
I'd wait for more details before adjudicating.
Railway don't have a great reputation for building scalable systems (effects of vibe coding?). It's worth waiting for Google's response before jumping to conclusions. They can move to Azure/AWS/own datacenter, but there's a good chance this will repeat in a few months.
Meta is no different. I know a company that had their OAuth app on Meta rendered completely unusable just because one of their employees (a dev) had their personal Facebook account banned by Meta for no reason. They tried to escalate it multiple times but got nowhere, lol. Meta is even worse because accounts need to be 'personal'; if you have a Business Manager, the users added to it are all tied to their personal Meta/Facebook accounts. This is ludicrous.