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demosthanosyesterday at 5:55 PM1 replyview on HN

No, Dell will not give you a refund for something purchased at a retailer. For general returns and refunds, the retailer is on the hook because they're the ones who actually took your money.

What Dell will do is repair or replace a computer that is still under warranty. They won't refund.


Replies

Telaneoyesterday at 5:58 PM

> No, Dell will not give you a refund for something purchased at a retailer.

They're legally required to.[1]

[1] https://lovdata.no/dokument/NLE/lov/2002-06-21-34/KAPITTEL_5... Section 35

Edit: Forgot there's an English version.

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