alt Hacker News> Hospitals in America are increasingly outsourcing the checking of insurance eligibility and filing of medical records to Filipinos packing AI tools
So, insurance claims are handled by people who operate in different legal system and by unaccountable undererministic system. And people are pressured to perform fast.
This is not about "automating complex task". This is about "create accountability sink for fraud we want them to do and create system that will perform said fraud".
The insurance company is still liable in US courts for products or services sold in the US, just like any other business is liable regardless of where or who does the work.
Also, pretty sure denial of coverage letters have to be endorsed by US licensed doctors and pharmacists, at least in any half decent state.