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dzongatoday at 8:34 PM12 repliesview on HN

services like door-dash are literally built on a concept of a sucker pays more. you order a meal that costs $10. total charge comes to $25. then delivery worker made $5 on that order. + the delivery worker expects a tip.

which means the company sees both the delivery worker and the person who ordered as suckers. no wonder ride-share companies jumped onto food-delivery.


Replies

malfisttoday at 9:05 PM

> literally built on a concept of a sucker pays more

Or they're built on the idea that they can sell convenience to people and make a lot of money doing so.

It's not so different from a lot of other businesses. First class and main cabin in a flight gets you the same airplane, the same destination the same travel, but slightly different chairs and some food. Is anyone paying for first class suckers? What about if I buy a skip the line pass at a theme park? Am I a sucker because I paid more than the base admission price? Or is it a trade that I'm willing to make because I have excess income and want to actually ride the rides instead of standing in line all day in the heat?

Why do executives have executive assistants? Are businesses all suckers?

I know I'm getting ripped off by doordash, but I'm hungry and I'm busy and the harm of getting ripped off just a bit is way lesser than the time it'd take me to get or prepare food myself. That $10 hamburger that I just paid $25 for is outrageous, but the 30 minutes I saved is worth the $15. If you make mid-six figure income like most of big tech, that's a small small price to pay for time.

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peezdtoday at 9:49 PM

It's just a standard reintermediation play, inject yourself in the middle of a supply chain, and then once established squeeze the living shit out of both sides.

Also use exploitation of regulation (e.g. leveraging contractors via 1099s to access cheap labor and indemnification from liability) to your advantage .

this was the model of like 2/3 of the 'startups' in the 2010s.

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sokolofftoday at 8:59 PM

I don’t think paying someone to perform a service for you makes you a sucker.

I’ve never used DoorDash (and am pretty unlikely to), but if I did, I would look at as paying someone for a service they provided rather than simply “paying more for the item” (and expecting someone to wait on me personally for free?).

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ehe78qhetoday at 8:51 PM

I thought they were built on "time is money". If you make the equivalent of $70 an hour, do you care about spending $15 for someone to bring you lunch and save you 15-30 minutes of your workday?

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quickthrowmantoday at 10:55 PM

Food delivery services offer convenience for a price. If I hire a courier service to bring some materials and tools to one of my electricians, it’ll cost me a minimum of $50.

I can pay a bit extra for food and $10 in tips and fees to have it delivered to me instead of spending half an hour driving to go get it myself. I know what I’m paying for and value the service they provide.

handfuloflighttoday at 9:01 PM

This just translates to "anyone paying a margin on anything anywhere is a sucker."

You're definitely a sucker too, probably multiple times over.

jackb4040today at 10:34 PM

The enshittification model, but with an extra step because they actually have to employ labor.

First they exploit their own gig workers, to make an unsustainably cheap product and corner users. Then they exploit users, to monopolize distribution and corner restaurants. Then they exploit restaurants, threatening to cut off distribution entirely if they don't get an increasingly large share of profits.

askafriendtoday at 9:04 PM

My time is more expensive than the $15 extra I pay for the food...who's the sucker.

I'm not paying for the food. I'm paying for them to bring me the food. Those are two different products.

Aboutplantstoday at 9:05 PM

Eh, the difference is that DoorDash is a logistics company performing a service that restaurants do not like running (delivery). It’s not a middleman providing no value

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tstrimpletoday at 9:07 PM

Doordash and grubhub are insane for single food purchases. But the fees are barely noticed when feeding my family of 5. We use it every other week or so just because of how chaotic school activity schedules can be. When we order sushi/chinese for the kids the bill before any delivery services is around $200 for enough food for dinner and another meal with leftovers. The service charge is like $7 and I make sure the driver gets at least $10 regardless of the distance. Cheaper than if we ate in the restaurant and were expected to give a 15-20% tip.

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robomartintoday at 9:14 PM

> services like door-dash are literally built on a concept of a sucker pays more

Strongly disagree with your entire narrative, one that it demonstrably disconnected from reality.

Nobody is forcing anyone --at all-- to use these services. Not one person. Not one company. Not a single law or mandate. If I want to use it and you don't, that's perfectly fine. If I, for whatever reason, want to pay a premium and you think it's stupid, that's fine too. Don't use it. I will. Simple as that.

What's the opposite of that? Obamacare. Mandated and forced on everyone. It's shit. It's three times the cost of the insurance we were all promised we could keep if we wanted to (and we could not, because Obamacare killed those plans). Etc.

See the difference there?

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