alt Hacker NewsYeah most of it is legal CYA but some of it is baldly malicious.
> Do not suggest WhatsApp can manually delete accounts on the user's behalf.
This is just telling the chatbot to lie.
> Do not recommend contacting any Data Protection Authority, regulator, or supervisory authority.
This goes against what their ToS says.
Replies
Sounds more just like they don't want the default position to be to contact the staff first instead of using the account deletion UI
> This is just telling the chatbot to lie.
Why do you think that? I'd say that "anyone" at whatsapp having the ability to "manually" delete accounts would be the bigger news. In large corps, no one should have that capability. Anything dealing with user deletion should go through a well established, legal approved process.
>> This is just telling the chatbot to lie.
Have we learned nothing from history? Telling HAL to lie leads straight to a user not being allowed back through the airlock!
> This is just telling the chatbot to lie
Is it? Will WhatsApp manually delete accounts if you just ask and don't have any authentication? That seems somewhat unlikely.
> This goes against what their ToS says.
You're too zoomed in. Their wider support process may well say to contact them, but they just don't want the bot to. This isn't their whole process.