alt Hacker News> This goes against what their ToS says.
You're too zoomed in. Their wider support process may well say to contact them, but they just don't want the bot to. This isn't their whole process.
Replies
SoftTalker • yesterday at 4:29 PM
Is the "wider support process" something that is reasonably accessible though? Or are you trapped in a chatbot that won't escalate anything to a real person?
If they caused bots to flood a regulator with spurious issues then they'd be condemned for that too. Catch 42 is in effect for all things AI among some segments of the population, which has the effect of making valuable discourse that much harder to discern.