alt Hacker NewsI have been saying this for many years but about customer support. It should be mandated by law that when a customer wants to reach out to a live person, they should be able to do so in a reasonable time.
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littlecranky67 • today at 8:05 AM
Who is the customer and how much are they paying for customer support? Because on Meta, the person visiting the website is not the customer.
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That's completely orthogonal.