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jzig • yesterday at 10:43 PM • 10 replies • view on HN

I was laid off a few weeks ago. Then I learned my dad’s carpet cleaning company has been struggling, so I started learning about Google Local Service Ads to help him out. THEN I learned his old Windows desktop CRM was discontinued and one OS update away from no longer working. I wanted a way to track every dollar spent to determine return on ad spend, but the Google LSA dashboard left a lot to be desired. And existing SaaS CRMs didn’t have great integrations to Google Ads API. So I built Crewbird, a Field Service Management and CRM for service based businesses with Google LSA integration where my dad is quickly approaching 3x ROAS!

I’m still looking for work in the mean time but I’m proud of what I’ve achieved so far.

https://getcrewbird.com/


Replies

tropicalhunter • yesterday at 11:52 PM

Man, I would love to know more about this. The space between a full blown ERP and a tracker on an Excel Spreadsheet is absolutely abysmal. Then when you start introducing things like fleet and field crew management on top of the procurement, account management and AR/AP while acting as a full blown salesman that a lot of middle managers are being expected to do right now, it gets absolutely soul crushing to swap between 12 different trackers per hour just to find a snippet of the information you are looking for.

I have something vibed together as an internal tool that does well enough, but definitely not something I would ever refer to as a CRM by any stretch of the imagination and the bridge between basic on-the-shelf inventory and tracking rental assets are two completely different beasts. Maybe more of a prettier version of the spreadsheets we already use with more automated functionality would be more apt.

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golddust-gecko • today at 2:27 PM

This is great. And I think if "software engineer" as a large-scale job category (i.e. not just highly specialized big co. technical staff) persists in the AI future, it looks like this: "the jack of all trades computer person working in a non-software company".

minierpthrowawa • today at 4:20 AM

I actually did this for my father’s industry in 2016. Took a break from my sales job, and built him a project management tool about 25% of the way to an ERP tool. I’ve sold a few monthly recurring accounts to other companies and overall the people that like it enough to finish onboarding seem to like it. Watch out though.. don’t work too hard too long for too little just for dad. Him being your #1 user that loves you can make you keep going longer than you would if you had to face reality.

My real advice… start working for him and using the software yourself 100%. Even for $5 an hour so you both have skin in the game. Him to have some help, you to learn, but the money adds a bit of reality so neither of you do things only because it’s free or because it’s family.

My saas has improved leaps and bounds this year when I started to work in the industry for a company actually using my product. I learned things I never saw by just giving demos.

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no-trbl-2-u • today at 2:28 AM

This is so sick, great job dude! I actually just started a startup with a few friends of mine and we just started using Google ads and we literally just complained about the dashboard and what we can and can not see. I'm not 100% sure Crewbird aligns since we really only have the 2 services, but I'll definitely check it out further and bring it up with them. Funnily enough, though, the platform we're building is a job hunting platform (hunt.tech) I hope it helps and I can't wait to really dig into this.

Out of curiosity, where did you get the name Crewbird?

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xyzzy_plugh • today at 1:47 AM

Please create a newsletter sign up or something. I have several clients who could be interested in this as it matures.

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mikert89 • yesterday at 11:48 PM

use checkhq to add payroll, and charge 10k per year ACV from businesses :) then add voice intake agents and you will be essentially replicating venture businesses that have raised 20M+

thunky • yesterday at 11:35 PM

> I was laid off a few weeks ago. Then I learned my dad’s carpet cleaning company has been struggling

Nice story but also kindof sad you didn't have time for this while you were working. Good example of what can happen if we don't work so much.

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VoidWhisperer • today at 4:00 AM

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iLoveOncall • yesterday at 11:36 PM

What happens when you find a job and don't have time to keep working on the CRM that your father uses for his company, and he inevitably runs into issues or limitations that require new development?

This feels like a very risky move.

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dominotw • yesterday at 11:50 PM

[flagged]

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